"Management Musings-5": "The Management Gurus":

"Management Musings-5":
"The Management Gurus":

I am sharing here the invaluable Knowledge treasure from my Managemrnt Note Book, which I opened as usual today morning at the Tea time. and I am confident that you would be enormously benefited by the same:

" I used to read a number of books on Management with gaps of time in between. I couldn't at some how assimilate much of this knowledge for long time through most of the books. However, on that day I came across a book Management Gurus by Carol Kennedy and it just changed my course of life. I read it through out and got lots and lots out of it, much more than I ever got all these years!

I questioned myself what could be the reason for such an enormous output, from this reading, I realised after a great search that the answer fiercely was not, that just because of the contents were rich but simply because my inner urge to enrich my knowledge and perspective of the World around. This search for improvement, quest for new ideas and the thirst for attaining chosen goals increased my capacity of understanding, assimilating whatever I was reading.

Now let us see what each of these Management Gurus are saying:

"Edward D Bond":
Lateral thinking: The generation of new ideas and the escape from old ones, creativity route from established patterns, in order to look at the things in a different way.

"Gary Home":
Core competencies and strategic intent: Ask these questions about business under the heading of today and tomorrow in the future:

1 Which customers are being served?
2 What distribution channels are there?
3 Who are the competitors?
4 What is the competitive age?
5 Where from markets will come?
6 And what are the skills?

If the answers to these two sets of questions are the same, the company would be in trouble in the nearest future.

"Chris Argyris":
Each individual has a potential that can be developed, directed for Organisational wellbeing, which in turn would ensure his own Well being. These are the three basic values:
1 The significant human relationships are ones, which have to do with achieving organisational objectives
2 Feelings and emotions are to be played down.
3 Human relationships are most effective Management Gurus.

"Alfred Chandler":
Structure follows strategy and strategy is determination of long term goals and objectives, courses of action and allocation of resources.
Structure is the way the organisation is needed to be put together to follow the strategy.

"Deming"
PDCA approach Planning Directing Controlling and Action.
Create constancy of purpose for continuous improvement.
Drive out fear, encourage two way communication.
Define top management commitment to improve quality and productivity.

"Peter Drucker":
He happens to be the Management Gurus' Management Guru.
He was the first to see that the purpose of a business lies outside it, that is creating and satisfying the customer.
He was the first to see Decision Process as Central.
First to see structure has to follow strategy and First one to see and say that management has to be managed by objectives and self control.
He was the first advocate of privatisation: the purposes of Government is only to 'Govern' and not to 'do', these two roles would be incompatible.

"Henri Fayol"
Five Foundation stones of modern management are:
To Forecast and Plan
To plan
To organise
To command
To co-ordinate and control
It is the duty of the management to foster the moral of its workforce for which a real talent is needed.

"Michael Hammer":
BPR :
Business Process Re-engineering:
Total thinking of strategic and operational processes, it would succeed only if driven from the top to bottom.
Ask sample questions all the time: Why do, what we do?
Can we do it better in some different way?

"Frederick Herzberg":
Motivation and 'maintenance' factors in the Job Satisfaction.
He coined the term: Job Enrichment- enhance worker's accountability; give additional authority.

"Joseph Juron":
Company-wide quality cannot be delegated. Develop company-wide quality management into a full-blown corporate philosophy. Quality Planning and Management as well as Improvement across the company.

"Rosebreth Moss Kanter":
7 essential qualities and skills for Managers of future:
1 Learn to operate without hierarchy
'cruche'
2 To know how to compete in way that enhances, not underates Cooperation.
3 Possess a dose of humility.
4 Develop a process focus on things are done.
5 Be multifaceted and work across functions to find synergies.
6 Operate with highest ethical standards.
7 Be able to gain satisfaction from
& be willing to stake your own rewards on them. Need for globalisation and World class is absolute.

"Robert Kaplan" and David Norton:
The balanced scorecard system of performance management- you must continuously improve, otherwise you would go into Oblivion. The basic principles are:
1 Customer Perspective: How do they see us?
2 The Internal Business Perspective: Which processes and competences do we need to excel at?
3 Innovation and Learning Perspective: Can we continue to excel & improve?
4 Financial Perspective: How do we look at our shareholders?

"Philip Kotler:
"The Marketing Management Guru"
Authentic marketing is not the art of selling what you make but knowing what to make. The concepts of internal and external customer are two important sides of Modern marketing management. Human beings can improve their condition by applying collective intelligence to solving shared problems.

"Warrier Bennis":
Managers do things 'right',
Leaders do the right thing.
Leadership abilities are management of Attention, Meaning, Trust and Self.

"Winston Churchill"
The Emperors of future will be the Emperor of Ideas.

"John Adair:
Leadership is about sense of direction, showing the way. Managing is about handling the journey on that way:
Tasks Team Technology and Timing.

In short, what I gained is:
To succeed, you must know what business you are in, you must know what your core competencies and finally you must pursue rigorously yourself goals. This is true for not just for a business enterprise but for an individual as well.

The principles and ideas of better management put forward by all these Management Gurus are simply invaluable, not only for business but for the Society and every individual to manage his life.

All the best for your improvement.

Compiled by
Sudhakar Natu